We are recruiting! Casework and Community Manager

Jobs News 13 August 2026

A picture of a garden, we see some colourful bunting with a step ladder beneath. Behind this we see a long bench along a wall, with plants growing up the wall. There is a metal grate high up the wall with gold letters reading 'Room to Heal'. In front of the image are the words 'WE ARE HIRING' in white text on a green text box.

Room to Heal is looking for a Casework and Community Manager to support our members to thrive

About us: Room to Heal is a human rights charity and therapeutic community based in London. We support survivors of torture, trafficking and gross human rights abuses through our three pillars of healing: Group therapy, Casework and Community programmes. We currently run three therapeutic groups, including a specialised psychosocial mother’s group, as well as providing members in therapy with casework support and access to a range of community activities. We have a weekly gathering in a local community garden, fortnightly cooking sessions, trips, therapeutic retreats and an active community forum.

Our community is currently made up of over 100 members from over 30 countries, all of whom are seeking protection in the UK.

Casework and Community Manager: This role supports our crucial non-therapeutic work, facilitating community and helping members to overcome practical barriers to healing through casework management. As Casework and Community Manager you will support one caseworker and volunteers or placement students to provide high-quality casework in housing, welfare benefits, access to health, childcare and entitlements, education and employment, and access to legal advice in immigration and asylum matters. You will also carry a small caseload of your own. In total, the casework team supports around 30 people a year.

Your casework management will sit alongside community management work. This part of your role means facilitating and organising community initiatives such as our weekly community garden gatherings, trips, retreats and community forums.The Casework and Community Manager also updates members through group chats and a monthly newsletter, summarising internal and external activities and opportunities. Co-production and member voice is central to Room to Heal.

Job details
Responsible to: Co-Director (Frontline Operations)
Responsible for: Caseworker
Salary: £ 34,000 per annum (pro-rata)
Hours: 4 days per week (must be available on Tuesdays and Fridays)
Contract: Permanent
Start-date: September 2026

Location: Hybrid, at least Tuesday and Friday in office.
Pension and benefits: Automatic enrolment in pension scheme, 4% employer contributions
Holidays: 25 days plus bank holidays, pro rata’d
Other: Staff wellbeing focus, with team sharing spaces, external non-clinical supervision and regular line-management supervision sessions.

For more information please see our job description and person specification. If you would like more information before applying, please email jo@roomtoheal.org

If you meet the essential criteria and are interested in this role, please send your CV and a covering letter, no more than 2 pages of A4 to jo@roomtoheal.org by 5pm on Friday 28th August 2026. We intend to have the first interview on Thursday 10th September and with a member panel on Tuesday 15th September.

We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.

‹ Back